Clinics and Contacts

Parkland MyChart
MyChart is your free online medical record. MyChart is safe. The program stores information for you to find easily. Use MyChart to refill prescriptions, send a message your healthcare provider, access your test results faster, see after visit summaries, update contact information, and more. You can access MyChart online. If you do not have a MyChart account, sign up today! Ask for a code to start MyChart.

Clinics and Contact Information

ACCESS Clinic at the Moody Outpatient Center
5151 Maple Ave, 2A, Dallas, TX 75235
Main Number: 214-590-5632 (Adults, age 18 and over)
Urgent Care Line: 214-590-0606
Appointment Desk: 214-590-5647
Pharmacy: 214-590-6617
Refill Line: 214-590-6120
Message Line: 214-590-2863
Case Management: 214-590-5679

Bluitt-Flowers Health Center
303 E. Overton Road, Dallas, TX 75216
Main Number: 214-266-4267 (Adults, age 18 and over)
Refill Line: 214-266-4310

Southeast Dallas Health Center
9202 Elam Road, Dallas, TX 75213
Main Number: 214-266-1719 (Adults, age 18 and over)
Refill Line: 214-266-1760

Women’s Specialty Care
9202 Elam Road, Dallas, TX 75213
Main Number: 214-266-1870 (women)
Refill Line: 214-266-1760

Patient Financial Services
214-590-5213

Parkland Nurse Line
Call 214-266-8777 or 888-667-7890 to speak to a registered nurse. This line is available 24 hours a day, seven days a week. If you think you are having an emergency, please dial 911 or go the nearest emergency room.

Pharmacy services
Call 214-590-6120 to request a medication refill. Please allow a minimum of a week for your medicines to be ready. Learn more about pharmacy services, such as refilling or requesting prescriptions, at Parkland.

After-hours/weekend/holidays
If you are having an emergency, please dial 911 or go to the nearest emergency room.

Parkland MyChart
Parkland MyChart allows you to send non-urgent messages, ask questions and have 24/7 access to your health records. Go to www.parklandhealth.org/mychart.

Urgent Care Emergency Center
The Urgent Care Emergency Center is available for non-life-threatening illnesses and injuries. No appointments needed at this location. Learn more about the types of illnesses and injuries treated at the Parkland Urgent Care Emergency Center.

Same-day Acute Care

If you become ill, you may get a same-day appointment by calling 214-590-0606. Call when you have:

Upper respiratory problems like cough, runny nose, or sneezing
Sore throat
Ear pain
Exposure to a sexually transmitted infection
Urinary tract infections

Times: Same-day acute care appointments are available mornings and evenings at the ACCESS Clinic. Bluitt-Flowers and Southeast Dallas Health Center locations each have one morning appointment and one afternoon appointment daily for same-day acute care. No appointments are available the third Thursday of the month.

Call: Try to call ahead. Ask for a same-day acute care appointment. Then you will have a scheduled time that day or soon. If you come in person, explain you are sick. Explain that you need to see a provider. Explain that you want a same-day acute care appointment. If there are no appointments, you may receive an appointment for another day soon. Sometimes clients go to the Parkland Emergency Department (Emergency Room/ER). The clinic will recommend care.

Emergency: Call 911 or go directly to the nearest emergency room if you are having seizures, prolonged nausea/vomiting, chest pain, abdominal pain, gastrointestinal bleeding, symptoms of stroke or hypertension emergency, or if you have been injured in a motor vehicle accident.

Pain you have had for a long time or medication refills are not an acute care matter. If you need refills for medicines written by your provider, please call the automated clinic message line at 214-590-2863. Request refills before you run out. Call when you have 10 days of pills left.

Administration Team

Administration
Director, HIV Programs | 214-590-7055

Clinical Oversight
HIV Medical Director | 214-590-5182

Clinics
Unit Manager | 214-590-5648

Case Management
Case Management Manager | 214-590-6874

Research &Grants/ Outreach & Retention/ Prevention & Testing
Grants & Research Manager | 214-590-7059

Performance Improvement
Performance Improvement Analyst | 214-590-1774

UTSW Research
Research Manager | 214-590-0611