HomePatients & VisitorsSpecialty ServicesParkland HIV Services DepartmentPaying For Your HIV ServicesAdditional assistance programs
Post Natal Nurse Home Visitor Program
Breast cancer – early detection
Pharmacy Residency (PGY1)
PGY1/PGY2 Health System Pharmacy Administration & Leadership Residency with MBA
VIP / Rape Crisis Center Internships

Additional assistance programs

Parkland Financial Assistance (PFA)
Parkland Financial Assistance, or PFA, helps eligible Dallas County residents pay for their healthcare. It is not a health insurance program. Parkland Financial Assistance is for medical ser-vices received at a Parkland location. To apply for Parkland Financial Assistance, speak to a financial counselor at Parkland or any of our community health centers to find out if you are eligible. Please bring proof of:

  • Dallas County residency 
  • Income
  • License or identification card
  • The number of people in your family

For more information, call 214-590-8831 or PFA online at: www.parklandhealth.org/parkland-financial-assistance. 

Eligible Metropolitan Area Financial Assistance (EMAFA)
The Ryan White HIV Services Program (known at Parkland as the Eligible Metropolitan Area Financial Assistance (EMAFA) Program) provides funds to states, metropolitan areas, and public and private organizations for the promotion of health care and support services.

EMAFA funds the following services at the Parkland HIV Services Department

  • Outpatient Medical Care Visits for People Living with HIV
  • Specialty Care Visits for HIV-related illnesses at Parkland Specialty Clinics
  • Medical and Non-Medical Case Management Services to coordinate care
  • Behavioral Health Services for People Living with HIV suffering from mental health or substance use issues
  • Transportation Services to help clients attend to their health needs
  • Prescription Medications for HIV and related conditions

Clients are required to apply for the Department of State Health Services (DSHS) Texas HIV Medication Program (THMP) prescription coverage. Nationwide, this program is known as the Aids Drug Assistance Program (ADAP). Clients who are not eligible for ADAP will receive their prescriptions under the EMAFA Pro-gram.

AIDS Drug Assistance Program (ADAP)
To apply or to obtain more information, contact a case manager or a medication access technician with Parkland HIV Services Department. Additional information is also available online from the Texas Department of State Health Services.

The Texas Department of Health’s Texas HIV Medication Program is the official AIDS Drug Assistance Program (ADAP) for the state of Texas. ADAP supplies medications approved by the Food and Drug Administration (FDA).

ADAP is run through a network of participating pharmacies, local health departments and public health clinics. ADAP pays for medicines from a provider for the treatment of illnesses caused by the human immunodeficiency virus (HIV) and other opportunistic infections. ADAP currently supplies 44 different medications in more than 80 strengths and formulations.

Parkland HIV Services Department medication access technicians and case managers will meet with you to explain more about the program.

  • ADAP is open to any Texas resident who has an HIV diagnosis, meets the financial eligibility criteria of the program and is under the care of a Texas licensed practitioner.
  • A valid Texas ID is required.
  • A person is financially eligible when:
  • they are not covered for medications under the Texas Medicaid Program
  • they have utilized Medicaid pharmacy benefits for the month
  • they are not covered for the medications by any other third-party payer • they have an adjusted gross income, when combined with the gross income of a spouse, that meets the ADAP guidelines.

Self-pay charity discount program
Learn more about Parkland’s self-pay charity discount program. This discount program can help pay for medically necessary services. The level of discount is based on the Federal Poverty Income Level, Dallas County residency status and type of medical visit. A Patient Financial Counselor can explain more. Call 214-590-8831.

Dallas County Welfare
Dallas County provides short-term emergency financial aid for utilities, rent and housing-related expenses. Applicants must meet certain financial eligibility, disability criteria and must live in Dallas County. Low-income individuals with HIV/AIDS and their families may qualify for housing aid and supportive services through the Housing Opportunities for Persons with HIV/AIDS (HOPWA) program. Ask your case manager or visit the Dallas County Health and Human Services Department, 2377 North Stemmons Freeway, Suite 200, Dallas, Texas 75207.

Additional information may also be found online at:

Temporary Assistance for Needy Families (TANF)
Temporary Assistance for Needy Families (TANF) provides financial help for children and their parents or relatives who are living with them. Monthly cash payments help pay for food, clothing, housing, utilities, furniture, transportation, telephone, laundry, household equipment, and medical supplies not paid for by Medicaid and other basic needs. The amount of the TANF payment depends on family size and income. Additional information about TANF may be found online at: YourTexasBenefits.com.

Supplemental Nutrition Assistance Program (SNAP)
Supplemental Nutrition Assistance Program (SNAP) food benefits help low-income people and families buy the food they need for good health. SNAP used to be known as the Food Stamp Program. SNAP benefits are for a single person or family who meets the program’s requirements. Most benefit periods last for six months. Some can be as short as one month or up to three years.

Both TANF and SNAP are federally funded programs administered by the Texas Health and Human Services Commission. The guidelines for these programs are somewhat complex and are evaluated on a case-by-case basis. To apply for either or both programs, see your case manager or call the Texas Health and Human Service Commission’s Information and Referral Network at 2-1-1 or 972-337-6100. Additional information about SNAP may be found online at YourTexasBenefits.com.

Veteran Affairs
Veterans of the United States armed forces may be eligible for a broad range of programs and services provided by the U.S. Department of Veterans Affairs (VA). Services include medical care (inpatient, outpatient, medication, mental health), dental treatment, pensions, education and training benefits, home loan guaranty, burial and memorial benefits, transition help (including unemployment compensation) and others. For more information to determine eligibility, please contact a benefits counselor at 800-827-1000, or you may visit them at the Waco VA Regional Office, 1 Veterans Plaza, 701 Clay Avenue, Waco, TX 76799. Additional information may also be found online at www.va.gov.

Texas HIV State Pharmaceutical Assistance Program (SPAP)
The Texas HIV State Pharmaceutical Assistance Program (SPAP) is a state-funded program. The Texas HIV SPAP pays the deductible, co-payments and co-insurance costs for eligible individuals. Like Texas HIV Medication Program (THMP), clients receive Medicare with their out-of-pocket costs associated with Medicare prescription drug plans.

Texas HIV SPAP is open to any Texas resident who:
  • Is eligible for the Texas HIV Medication Program and;
  • Is eligible for Medicare and;
  • Is enrolled in a Medicare prescription drug plan and;
  • Was denied the full Low-Income Subsidy or approved for the partial subsidy for prescription drug aid by the Social Security Administration (SSA).
To apply for ADAP/THMP, or to obtain more information, please contact a medication access technician at any of our service locations. Additional information is also available online from the Texas Department of State Health Services.

Texas HIV Medication Program (THMP or ADAP)
To apply for ADAP/THMP, or to obtain more information, contact a Parkland case manager or a Parkland medication access technician. More information is also available online from the Texas Department of State Health Services.

The Texas Department of Health’s Texas HIV Medication Program (THMP) is the official AIDS Drug Assistance Program (ADAP) for the state of Texas. The THMP supplies medications approved by the Food and Drug Administration (FDA). Medicines from a provider for the treatment of illnesses caused by the human immunodeficiency virus (HIV) and other opportunistic infections. The THMP currently supplies 44 different medications in more than 80 strengths and formulations. THMP is run through a network of participating pharmacies, local health departments and public health clinics.

The THMP is open to any Texas resident who has a healthcare diagnosis, meets the financial eligibility criteria of the program and is under the care of a Texas-licensed practitioner. A person is financially eligible when not presently covered for medications under the Texas Medicaid Program, or has utilized their Medicaid pharmacy benefits for the month and; is not covered for the medications by any other third-party payer and; has an adjusted gross income, when combined with the gross income of a spouse, that meets the THMP guidelines.

Social Security Disability Income (SSDI)
Social Security Disability Income (SSDI) provides monthly cash benefits to individuals who are disabled and their dependent children. Disability aid starts a minimum of six months after disability occurs. This means that the individual must have been off the job and unemployed for six months, not diagnosed for six months.

Eligibility for SSDI is based solely on your medical condition and an assessment of your employment history to determine the amount you have paid into Social Security in the past. The number of years of employment needed for disability benefits depends on your age at the time you become disabled. An individual must have either had “FICA” withheld from their paycheck or have paid Social Security taxes on their own. The amount an individual will receive depends on each person’s earnings over time and the amount they paid into Social Security taxes. Processing a disability claim takes up to three months. Appeal denied claims within 60 days.

Supplemental Security Income (SSI)
Social Security Income supplies monthly cash benefits to disabled individuals who are in financial need. Your medical condition and your financial situation determine your eligibility for SSI. You don't need to have had a job to receive SSI. A review of your total income and assets (and your spouse’s) will occur. If you are under 18, a review of your parent’s income will occur.

Recent changes in the CDC guidelines broaden the definition of AIDS. New procedures at the local Social Security offices make benefits easier to obtain.

Under provisions of SSI law, an applicant for disability benefits may be paid up to six months of cash benefits based on a finding of “presumptive disability.” Such findings are made when the evidence shows it's likely that the individual will be found disabled once the formal disability evaluation process is complete. A finding of presumptive disability not only accesses cash benefits, but also results in eligibility for Medicaid benefits.

During the application process, you must provide:
  • Your birth certificate
  • Social Security number
  • Date of the beginning of illness
  • Medical history
  • Physician’s name and address
  • Proof of income with employment history
  • A copy of your last W-2 form
  • If you are self-employed, bring your federal tax return for the past year
If your address and/or phone number changes, please say so.

Local Resources
You may qualify for other financial resources that are available to eligible patients who live in Dallas County. Your case manager will be able to help you based on your specific situation.